UBER AU* Charge (What It Is + Is It Legit?)

Check your Uber Australia ride or food history

Log in to your account at uber.com and review your recent trip and Uber Eats order history. The UBER AU* charge on your statement corresponds to a ride taken or a food delivery placed through Uber Australia, so match the charge amount and date to a specific order or trip in your history.

Verify the charge amount matches your receipt

Uber Australia sends an email receipt after every ride or Uber Eats order. Find the confirmation email from Uber Australia and confirm that the dollar amount of the UBER AU* charge on your bank statement matches exactly what was shown in your receipt, accounting for any surge pricing or delivery fees.

Review your active Uber Pass or subscription

Visit uber.com/account to check whether you have an active Uber One or Uber Pass subscription in Australia, as recurring membership fees also appear as UBER AU* charges. If you no longer need the subscription, you can cancel it directly from the account management page at uber.com/account.

Contact Uber Australia support if anything looks off

If the UBER AU* charge amount does not match any trip or order in your history, go to uber.com and navigate to the Help section to dispute the charge directly with Uber Australia support. Provide the exact charge amount and transaction date from your bank statement to help their team investigate and issue a refund if an error occurred.