Question 1

What is the BOOKING.COM* charge on my bank statement?

Accepted Answer

The BOOKING.COM* charge on your bank statement is a hotel reservation charge from Booking.com, one of the world's largest online travel platforms. This is a legitimate charge that typically appears when you have completed or prepaid a hotel booking through their website or app. The charge is usually around $150.00, though it will vary depending on your specific reservation details such as the hotel, dates, and room type.

Question 2

I see a $150 charge from BOOKING.COM* but I don't remember booking anything — what should I do?

Accepted Answer

If you see a charge around $150.00 from BOOKING.COM* that you don't recognize, first check if anyone else in your household may have made a hotel reservation using your payment details. You should also log into your Booking.com account at booking.com/account to review your reservation history. If you find an unfamiliar booking, you can manage or cancel it from that page. If no booking exists under your account and you still don't recognize the charge, contact Booking.com customer support and your bank to dispute the transaction.

Question 3

How do I cancel a Booking.com reservation to get a refund on this charge?

Accepted Answer

To cancel your Booking.com reservation and potentially receive a refund on the BOOKING.COM* charge, visit booking.com/account and sign in to your account. From there, navigate to your bookings and select the reservation you wish to cancel. Keep in mind that whether you receive a full refund depends on the cancellation policy of your specific hotel at the time you booked. Some reservations are fully refundable if cancelled within a certain window, while others may be non-refundable. Check your booking confirmation email for the specific cancellation terms that apply to your $150.00 charge.

Question 4

Why does my statement show BOOKING.COM* instead of the hotel name for this travel charge?

Accepted Answer

Your bank statement shows BOOKING.COM* rather than the hotel name because the payment was processed directly by Booking.com as the booking platform, not by the hotel itself. When you reserve a hotel through Booking.com and pay upfront or use a prepay option, Booking.com collects the payment on behalf of the property, which is why their name appears on the charge. This is completely normal and legitimate. If you want to verify exactly which hotel the approximately $150.00 charge corresponds to, you can log into your account at booking.com/account to view your full reservation details.

BOOKING.COM* Charge (What It Is + Is It Legit?)

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