Question 1

What is the AIRBNB* charge on my bank statement?

Accepted Answer

The AIRBNB* charge on your bank statement is a legitimate payment to Airbnb for an accommodation booking you made through their platform. This charge typically appears around $120.00 but can vary depending on the length of your stay, the property you booked, and any service fees included. If you recently booked a place to stay through Airbnb, this is simply the confirmation that your payment was processed successfully.

Question 2

I don't remember booking anything through Airbnb — should I be worried about this charge?

Accepted Answer

If you see an AIRBNB* charge you don't recognize, first check if anyone else with access to your account or payment method may have made a booking. Log in to your Airbnb account and visit airbnb.com/trips to review all upcoming and past reservations. If you find a booking you didn't authorize, contact Airbnb support immediately to dispute it. If no booking exists at all, you may want to contact your bank to report the charge as potentially fraudulent.

Question 3

How do I cancel my Airbnb reservation to get a refund on this charge?

Accepted Answer

To cancel an Airbnb reservation and request a refund, go to airbnb.com/trips where you can view and manage all of your bookings. Select the reservation you want to cancel and follow the cancellation steps. Keep in mind that the refund amount on your original charge, which is typically around $120.00, will depend on the host's cancellation policy and how far in advance you cancel. Some bookings may be fully refundable while others may only offer a partial refund.

Question 4

Why does the charge say AIRBNB* instead of just Airbnb on my statement?

Accepted Answer

The asterisk in AIRBNB* is simply how Airbnb's payment descriptor appears on bank and credit card statements. This is a standard billing format used by many online companies and is not a cause for concern. The charge is a legitimate Airbnb accommodation booking payment. If you want to confirm the exact booking this charge corresponds to, you can log in and visit airbnb.com/trips to match the charge amount, which is commonly around $120.00, to a specific reservation in your account.

AIRBNB* Charge (What It Is + Is It Legit?)

Why does this charge appear?

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Is this charge fraudulent?

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