WOOLWORTHS AU* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "WOOLWORTHS AU*" charge is from Woolworths Australia. Woolworths grocery purchase Australia.
Woolworths Australia
Woolworths grocery purchase Australia.
Category
Shopping
Avg. Charge
$80.00
Country
AU
Billing Cycle
One-time
Cancel At
N/A
Support
See website
Why does this charge appear?
When Woolworths Australia processes transactions through its point-of-sale and online payment systems, the descriptor is automatically truncated to "WOOLWORTHS AU*" due to the character limits imposed by card payment networks like Visa and Mastercard, which typically cap merchant descriptors at around 22 characters. The "AU*" suffix is a regional billing code appended by Woolworths' payment processor to identify the transaction as originating from an Australian merchant, distinguishing it from other international Woolworths-branded entities. If you recently bought groceries at a Woolworths supermarket or placed an order through their website or app, this charge is almost certainly a legitimate record of that purchase.
What should you do?
Match the charge to a receipt
Log into your Woolworths account at woolworths.com.au and check your order history to match the WOOLWORTHS AU* charge on your statement to a specific in-store or online grocery purchase made in Australia.
Check your Everyday Rewards activity
If you are an Everyday Rewards member, review your points activity on the Woolworths Australia app or website to confirm the transaction date and basket value align with the WOOLWORTHS AU* charge showing on your bank statement.
Verify the exact amount charged
Compare the dollar amount of the WOOLWORTHS AU* charge against your printed or emailed Woolworths Australia receipt, keeping in mind that online orders may include a delivery fee that slightly increases the total beyond your grocery subtotal.
Contact Woolworths Australia if something looks off
If the WOOLWORTHS AU* charge amount does not match any recent purchase you recall making, contact Woolworths Australia customer support directly through woolworths.com.au or call 1800 000 610 before escalating a dispute with your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Woolworths Australia. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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