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HOOTSUITE* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "HOOTSUITE*" charge is from Hootsuite. Hootsuite social media management subscription.

🌍 CA✅ Community verified
Hootsuite

Hootsuite

Hootsuite social media management subscription.

HOOTSUITE*

Category

SaaS

Avg. Charge

$49.00

Country

CA

Billing Cycle

Monthly

Cancel At

hootsuite.com/account/billing

Support

See website

Why does this charge appear?

Hootsuite processes its subscription billing through Stripe, a widely used payment gateway that often truncates or appends an asterisk to merchant names in order to flag recurring charges and distinguish them from one-time transactions. When your monthly $49.00 plan renews, Stripe reports the charge to your bank using the shortened descriptor format "HOOTSUITE*" rather than the full company name, which is a common convention across many SaaS platforms billed through this processor. If you recognize your Hootsuite social media management subscription and the amount matches your plan, this charge is legitimate and nothing to be concerned about.

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What should you do?

1

Confirm Your Hootsuite Account

Log in to your Hootsuite account at hootsuite.com and check whether you have an active subscription. The HOOTSUITE* charge on your statement is tied to a social media management plan, so verify that the billing amount matches the plan you signed up for.

2

Review Your Billing Details

Visit hootsuite.com/account/billing to see a full breakdown of your current Hootsuite subscription, including your plan tier, billing cycle, and the exact amount being charged. Cross-reference this with the HOOTSUITE* charge on your bank statement to make sure they align.

3

Check for Multiple Hootsuite Seats or Add-Ons

Inside your Hootsuite billing page at hootsuite.com/account/billing, look for any additional team seats, premium features, or add-ons that may have been added to your plan. These extras can increase the HOOTSUITE* charge beyond what you originally expected.

4

Cancel or Downgrade If Needed

If you no longer need Hootsuite or want to reduce your costs, go to hootsuite.com/account/billing to cancel or downgrade your subscription. Make sure to do this before your next billing date to avoid another HOOTSUITE* charge appearing on your bank statement.

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Is this charge fraudulent?

No, this is a legitimate charge from Hootsuite. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

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