CHATGPT* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CHATGPT*" charge is from ChatGPT Plus. ChatGPT Plus monthly subscription.
ChatGPT Plus
ChatGPT Plus monthly subscription.
Category
SaaS
Avg. Charge
$20.00
Country
US
Billing Cycle
Monthly
Cancel At
chat.openai.com
Support
See website
Why does this charge appear?
OpenAI, the company behind ChatGPT Plus, uses a truncated billing descriptor format through Stripe, their payment processor, which applies a character limit to merchant names as they appear on bank and credit card statements. The "CHATGPT*" prefix followed by additional characters is a common result of this truncation, where the asterisk acts as a separator between the brand name and a transaction identifier or product code. If you signed up for the $20.00 monthly ChatGPT Plus subscription, this descriptor is the expected way that charge will show up rather than the full product name.
What should you do?
Confirm Your ChatGPT Plus Subscription
Log in to your account at openai.com and navigate to your account settings to verify that you are actively subscribed to ChatGPT Plus. The CHATGPT* charge on your bank statement corresponds to the monthly fee for this subscription, so confirming it exists in your account rules out any billing error.
Check the Charge Amount and Date
Compare the amount and billing date of the CHATGPT* charge against your ChatGPT Plus subscription details in your OpenAI account. ChatGPT Plus bills on a recurring monthly cycle, so the date should align with your original sign-up date each month.
Review Who Has Access to Your OpenAI Account
If the CHATGPT* charge is unexpected, check whether a family member or colleague may have signed up for ChatGPT Plus using your payment method. Visit openai.com to review account activity and ensure no unauthorized person is using a subscription tied to your card.
Cancel ChatGPT Plus If No Longer Needed
If you no longer want to be billed for ChatGPT Plus, visit chat.openai.com, go to your account settings, and select the option to cancel your subscription. Canceling before your next billing date will stop future CHATGPT* charges from appearing on your bank statement.
Is this charge fraudulent?
No, this is a legitimate charge from ChatGPT Plus. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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