HomeBrowse ChargesSaaSZOOM VIDEO*

ZOOM VIDEO* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "ZOOM VIDEO*" charge is from Zoom Video Communications. Zoom Video Communications subscription.

🌍 US✅ Community verified
Zoom Video Communications

Zoom Video Communications

Zoom Video Communications subscription.

ZOOM VIDEO*

Category

SaaS

Avg. Charge

$14.99

Country

US

Billing Cycle

Monthly

Cancel At

zoom.us/billing

Support

See website

Why does this charge appear?

When Zoom Video Communications processes subscription payments, their billing system truncates the full company name to fit within the character limits imposed by card networks like Visa and Mastercard, which typically cap merchant descriptors at 22-25 characters. The result is the shortened "ZOOM VIDEO*" descriptor you see on your statement, where the asterisk acts as a separator commonly used by payment processors to divide the merchant name from any additional billing detail, such as a plan type or billing cycle. If you have an active Zoom subscription billed at around $14.99 per month, this charge is almost certainly your standard Pro or business plan renewal.

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What should you do?

1

Identify the Zoom Video Communications charge

Log in to your Zoom account at zoom.us and navigate to your billing section to confirm the ZOOM VIDEO* charge on your bank statement matches your current subscription plan, whether it is a Pro, Business, or Enterprise tier.

2

Review your Zoom subscription details

At zoom.us/billing, check the billing history and subscription renewal date to verify the amount charged for your Zoom Video Communications plan matches what you were expecting, including any add-ons like webinar hosting or cloud storage.

3

Check for multiple Zoom accounts

If the ZOOM VIDEO* charge seems unfamiliar, consider whether you or a family member may have signed up for a separate Zoom Video Communications account using a different email address, as duplicate accounts are a common reason for unexpected Zoom billing charges.

4

Cancel or adjust your Zoom plan if needed

If you no longer need your Zoom Video Communications subscription or want to downgrade to the free tier, visit zoom.us/billing to cancel or modify your plan before the next billing cycle to avoid future ZOOM VIDEO* charges on your statement.

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Is this charge fraudulent?

No, this is a legitimate charge from Zoom Video Communications. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

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