ZOOM VIDEO* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "ZOOM VIDEO*" charge is from Zoom Video Communications. Zoom Video Communications subscription.
Zoom Video Communications
Zoom Video Communications subscription.
Category
SaaS
Avg. Charge
$14.99
Country
US
Billing Cycle
Monthly
Cancel At
zoom.us/billing
Support
See website
Why does this charge appear?
When Zoom Video Communications processes subscription payments, their billing system truncates the full company name to fit within the character limits imposed by card networks like Visa and Mastercard, which typically cap merchant descriptors at 22-25 characters. The result is the shortened "ZOOM VIDEO*" descriptor you see on your statement, where the asterisk acts as a separator commonly used by payment processors to divide the merchant name from any additional billing detail, such as a plan type or billing cycle. If you have an active Zoom subscription billed at around $14.99 per month, this charge is almost certainly your standard Pro or business plan renewal.
What should you do?
Identify the Zoom Video Communications charge
Log in to your Zoom account at zoom.us and navigate to your billing section to confirm the ZOOM VIDEO* charge on your bank statement matches your current subscription plan, whether it is a Pro, Business, or Enterprise tier.
Review your Zoom subscription details
At zoom.us/billing, check the billing history and subscription renewal date to verify the amount charged for your Zoom Video Communications plan matches what you were expecting, including any add-ons like webinar hosting or cloud storage.
Check for multiple Zoom accounts
If the ZOOM VIDEO* charge seems unfamiliar, consider whether you or a family member may have signed up for a separate Zoom Video Communications account using a different email address, as duplicate accounts are a common reason for unexpected Zoom billing charges.
Cancel or adjust your Zoom plan if needed
If you no longer need your Zoom Video Communications subscription or want to downgrade to the free tier, visit zoom.us/billing to cancel or modify your plan before the next billing cycle to avoid future ZOOM VIDEO* charges on your statement.
Is this charge fraudulent?
No, this is a legitimate charge from Zoom Video Communications. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
Community Reports (0)
0 votesNo votes yet — be the first to report on this charge!
Have you seen this charge? Help others by voting:
Community Comments (0)
No comments yet. Be the first to share your experience!
Share your experience
Your email is only used to verify your comment and will never be shown publicly.
Search Another Charge
Popular Charges
Amazon Marketplace
AMZN MKTP US
Netflix
NETFLIX *SUBSCRIPTION
Netflix
NETFLIX.COM *
Apple
APPLE *SUBSCRIPTION
Apple
APPLE.COM/BILL
Related Charges
Need to dispute this charge?
Generate a professional dispute letter in seconds with our AI tool.
Open Charge Assistant →Community Verified
Real user reports
Free to Use
Always free to check
Secure & Private
Your data is safe
Help Millions
48K+ charges identified