TRELLO* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "TRELLO*" charge is from Trello. Trello project management subscription.
Trello
Trello project management subscription.
Category
SaaS
Avg. Charge
$5.00
Country
US
Billing Cycle
Monthly
Cancel At
trello.com/billing
Support
See website
Why does this charge appear?
Trello uses Atlassian's billing infrastructure to process its subscription payments, and the truncated descriptor "TRELLO*" appears on your bank statement because payment networks like Visa and Mastercard enforce a strict character limit on merchant descriptors, typically capping them at 22 characters or fewer. The asterisk following the name is a formatting convention used by Atlassian's payment processor to separate the brand name from any additional billing detail, such as a plan type or transaction ID, that may follow it depending on your bank's display settings. If you're seeing a $5.00 monthly charge with this descriptor, it almost certainly corresponds to your Trello Standard plan subscription.
What should you do?
Identify your Trello plan
Log in to your Trello account at trello.com and navigate to your account settings to confirm which subscription plan you are currently on. The TRELLO* charge on your bank statement corresponds to a Trello project management subscription, so check whether you signed up for Trello Standard, Premium, or Enterprise.
Match the charge amount to your Trello billing
Visit trello.com/billing to view your billing history and current subscription details. Compare the exact dollar amount of the TRELLO* charge on your bank statement against the invoice shown in your Trello billing page to confirm they match.
Check for multiple Trello workspaces
If the TRELLO* charge amount seems unexpected, check whether you are an admin or owner of multiple Trello workspaces, as each paid workspace can generate its own billing charge. Review all workspaces in your Trello account to account for any additional subscriptions you may have forgotten about.
Cancel or downgrade your Trello subscription if needed
If you no longer need the Trello subscription or want to stop future TRELLO* charges, go directly to trello.com/billing and select the option to cancel or downgrade your plan to the free tier. Make sure to cancel before your next billing date to avoid being charged again.
Is this charge fraudulent?
No, this is a legitimate charge from Trello. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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