SPROUT SOCIAL* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "SPROUT SOCIAL*" charge is from Sprout Social. Sprout Social media management subscription.
Sprout Social
Sprout Social media management subscription.
Category
SaaS
Avg. Charge
$249.00
Country
US
Billing Cycle
Monthly
Cancel At
sproutsocial.com/account/billing
Support
See website
Why does this charge appear?
Sprout Social processes its subscription billing through Stripe, a widely used payment processor for SaaS platforms, which truncates and formats merchant names using an asterisk separator to distinguish the company name from the product or service tier being billed. When your monthly $249.00 payment is processed, Stripe transmits the descriptor "SPROUT SOCIAL*" to your bank rather than the full legal business name, which is a standard convention Stripe applies across its merchant accounts to fit within character limits imposed by card networks. If you see this charge on your statement, it confirms your active Sprout Social social media management subscription has been renewed for the billing period.
What should you do?
Confirm your Sprout Social account
Log in to your Sprout Social account at sproutsocial.com and check whether you have an active subscription. The SPROUT SOCIAL* charge on your statement corresponds to a social media management plan, so verify that your account is still in use and that the billing amount matches your current plan tier.
Review your billing details
Visit sproutsocial.com/account/billing to see a full breakdown of your Sprout Social subscription, including your plan type, renewal date, and the exact amount being charged. Cross-reference this with the SPROUT SOCIAL* charge on your bank statement to confirm they match.
Check who authorized the subscription
If you share access with a team, check with colleagues or your marketing department to see if someone in your organization signed up for or renewed a Sprout Social plan. The SPROUT SOCIAL* charge may have been made by another authorized user connected to your company account.
Cancel if no longer needed
If you recognize the SPROUT SOCIAL* charge but no longer need the service, navigate to sproutsocial.com/account/billing to manage or cancel your subscription before the next billing cycle. This will prevent future SPROUT SOCIAL* charges from appearing on your bank statement.
Is this charge fraudulent?
No, this is a legitimate charge from Sprout Social. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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