SHOPIFY* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "SHOPIFY*" charge is from Shopify. Shopify ecommerce subscription.
Shopify
Shopify ecommerce subscription.
Category
SaaS
Avg. Charge
$29.00
Country
US
Billing Cycle
Monthly
Cancel At
shopify.com/admin/billing
Support
See website
Why does this charge appear?
Shopify processes its monthly subscription billing through Stripe, a third-party payment processor that truncates merchant names to fit within the strict character limits imposed by card networks like Visa and Mastercard. Because of these limitations, the full company name gets shortened to the abbreviated descriptor "SHOPIFY*" followed by additional identifying details, which is why merchants and store owners paying for their Shopify ecommerce plan see this condensed label rather than the complete brand name. The asterisk in the descriptor is a standard Stripe formatting convention used to separate the merchant name from supplemental transaction information.
What should you do?
Identify your Shopify plan
Log into your account at shopify.com and navigate to Settings then Billing to confirm which subscription plan is active and whether the charge amount matches your current Shopify plan tier.
Review your Shopify billing history
Visit shopify.com/admin/billing to view a full breakdown of your billing history and invoices. This will help you confirm the exact date and amount of the SHOPIFY* charge and whether it aligns with your expected billing cycle.
Check for additional Shopify app charges
The SHOPIFY* charge may include fees from third-party apps installed on your store. In your Shopify admin under Billing, look for any app subscription charges or one-time fees that may have been bundled into the total amount you see on your bank statement.
Cancel or downgrade your Shopify plan if needed
If you no longer need the Shopify subscription or want to stop future SHOPIFY* charges, go to shopify.com/admin/billing and select the option to pause, downgrade, or cancel your plan before your next billing date to avoid being charged again.
Is this charge fraudulent?
No, this is a legitimate charge from Shopify. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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