REMOVE.BG Charge (What It Is + Is It Legit?)
✓ LegitimateThe "REMOVE.BG" charge is from Kaleido AI (remove.bg). Remove.bg is an AI-powered background removal tool. This charge is for a remove.bg subscription or credit pack purchase.
Kaleido AI (remove.bg)
Remove.bg is an AI-powered background removal tool. This charge is for a remove.bg subscription or credit pack purchase.
Category
SaaS
Avg. Charge
$9.99
Country
US
Billing Cycle
Monthly
Cancel At
https://www.remove.bg/account/subscriptions
Support
See website
Why does this charge appear?
Kaleido AI chose to register "REMOVE.BG" as their merchant billing descriptor because the product's brand name, remove.bg, is far more recognizable to customers than the parent company name Kaleido AI, which most users have never heard of. Since people sign up directly through the remove.bg website when purchasing a subscription or credit pack, seeing REMOVE.BG on your bank statement is an intentional decision to reduce confusion and minimize disputed charges. The descriptor mirrors the domain name of the service itself, making it straightforward to connect the $9.99 charge back to the AI background removal tool you actually used.
What should you do?
Identify the REMOVE.BG charge
Log into your bank or card account and confirm the charge is listed as REMOVE.BG or Kaleido AI. This charge is associated with remove.bg, an AI-powered background removal tool, and typically reflects either a subscription plan or a one-time credit pack purchase you made on their platform.
Log into your remove.bg account
Visit https://remove.bg and sign in with the email address you used to register. Check your account dashboard to review any active subscriptions or credit pack purchases that would explain the REMOVE.BG charge appearing on your statement.
Manage or cancel your remove.bg subscription
If you no longer need the service or want to stop future REMOVE.BG charges from appearing, go directly to https://www.remove.bg/account/subscriptions to view and cancel any active subscription plans tied to your Kaleido AI account.
Contact remove.bg support if needed
If the charge amount does not match any plan or credit pack on your remove.bg account, or if you do not recognize the purchase at all, reach out to the Kaleido AI support team through https://remove.bg to clarify the billing details before considering a dispute with your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Kaleido AI (remove.bg). However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
Community Reports (0)
0 votesNo votes yet — be the first to report on this charge!
Have you seen this charge? Help others by voting:
Community Comments (0)
No comments yet. Be the first to share your experience!
Share your experience
Your email is only used to verify your comment and will never be shown publicly.
Search Another Charge
Popular Charges
Amazon Marketplace
AMZN MKTP US
Netflix
NETFLIX *SUBSCRIPTION
Netflix
NETFLIX.COM *
Apple
APPLE *SUBSCRIPTION
Apple
APPLE.COM/BILL
Related Charges
Need to dispute this charge?
Generate a professional dispute letter in seconds with our AI tool.
Open Charge Assistant →Community Verified
Real user reports
Free to Use
Always free to check
Secure & Private
Your data is safe
Help Millions
48K+ charges identified