PERPLEXITY* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "PERPLEXITY*" charge is from Perplexity AI. Perplexity AI Pro subscription.
Perplexity AI
Perplexity AI Pro subscription.
Category
SaaS
Avg. Charge
$20.00
Country
US
Billing Cycle
Monthly
Cancel At
perplexity.ai/settings
Support
See website
Why does this charge appear?
When Perplexity AI processes subscription payments for its Pro plan, it uses a truncated merchant descriptor that payment networks automatically shorten to "PERPLEXITY*" due to character limits imposed by card networks like Visa and Mastercard, which typically cap merchant names at around 22 characters. The asterisk following the name is a common convention used by payment processors to separate the merchant name from an additional identifier, such as a product code or transaction reference, which may or may not appear on your statement depending on your bank's display format. If you see "PERPLEXITY*" on your statement alongside a $20.00 monthly charge, it almost certainly corresponds to your active Perplexity AI Pro subscription.
What should you do?
Confirm Your Perplexity AI Account
Log in to your account at perplexity.ai and check whether you have an active Pro subscription. The PERPLEXITY* charge on your statement corresponds to the Perplexity AI Pro plan, so verifying your account status will confirm the billing is expected.
Review Your Perplexity AI Subscription Details
Once logged in, navigate to perplexity.ai/settings to review your current subscription tier, billing cycle, and the exact amount being charged. This will help you match the charge amount to what Perplexity AI shows as your active plan cost.
Check for Multiple Perplexity AI Charges
Scan your bank statement for any duplicate or unexpected PERPLEXITY* entries. If you see more than one charge in the same billing period, contact Perplexity AI support directly through perplexity.ai to report the discrepancy and request clarification or a refund.
Cancel or Manage Your Perplexity AI Pro Plan If Needed
If you no longer want the Perplexity AI Pro subscription or did not intend to renew it, go to perplexity.ai/settings and cancel your plan before the next billing date. Canceling there will stop future PERPLEXITY* charges from appearing on your statement.
Is this charge fraudulent?
No, this is a legitimate charge from Perplexity AI. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
Community Reports (0)
0 votesNo votes yet — be the first to report on this charge!
Have you seen this charge? Help others by voting:
Community Comments (0)
No comments yet. Be the first to share your experience!
Share your experience
Your email is only used to verify your comment and will never be shown publicly.
Search Another Charge
Popular Charges
Amazon Marketplace
AMZN MKTP US
Netflix
NETFLIX *SUBSCRIPTION
Netflix
NETFLIX.COM *
Apple
APPLE *SUBSCRIPTION
Apple
APPLE.COM/BILL
Related Charges
Need to dispute this charge?
Generate a professional dispute letter in seconds with our AI tool.
Open Charge Assistant →Community Verified
Real user reports
Free to Use
Always free to check
Secure & Private
Your data is safe
Help Millions
48K+ charges identified