MONDAY* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "MONDAY*" charge is from Monday.com. Monday.com work management subscription.
Monday.com
Monday.com work management subscription.
Category
SaaS
Avg. Charge
$9.00
Country
US
Billing Cycle
Monthly
Cancel At
monday.com/account/billing
Support
See website
Why does this charge appear?
Monday.com uses a truncated billing descriptor format that strips the ".com" portion of its brand name, which is a common limitation imposed by payment processors and card networks like Stripe or Braintree that enforce strict character limits on statement descriptors. The asterisk in "MONDAY*" is a separator character automatically added by the payment processor to distinguish the merchant name from any additional descriptor information, such as a subscription tier or billing period. If you see MONDAY* on your bank statement and recently signed up for a work management or project tracking tool, it almost certainly reflects your recurring Monday.com subscription charge.
What should you do?
Confirm Your Monday.com Account
Log in to your Monday.com account at monday.com and check whether you have an active subscription. The MONDAY* charge on your bank statement is the standard billing descriptor used by Monday.com for their work management platform.
Review Your Billing Details
Navigate to monday.com/account/billing to view your current plan, billing cycle, and the exact amount being charged. This will help you confirm whether the MONDAY* charge matches your chosen subscription tier, such as Basic, Standard, Pro, or Enterprise.
Check for Multiple Seats or Upgrades
Inside monday.com's billing page at monday.com/account/billing, verify how many seats or users are on your plan. If the MONDAY* charge seems higher than expected, your team may have added new members or your plan may have been upgraded, which would increase the total cost.
Cancel If No Longer Needed
If you no longer use Monday.com and want to stop future MONDAY* charges, go to monday.com/account/billing and downgrade or cancel your subscription before your next billing date. Make sure to export any important data or boards before canceling, as access will be lost at the end of the billing period.
Is this charge fraudulent?
No, this is a legitimate charge from Monday.com. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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