Question 1

What is the KLAVIYO* charge on my bank statement?

Accepted Answer

The KLAVIYO* charge is a subscription fee from Klaviyo, an email marketing and automation platform. The charge typically appears as around $20.00 and covers your monthly access to Klaviyo's email marketing tools. If you or someone at your business signed up for Klaviyo to manage email campaigns, this is a legitimate recurring charge for that service.

Question 2

How do I stop being charged by Klaviyo every month?

Accepted Answer

To cancel your Klaviyo subscription and stop future charges, go to klaviyo.com/account/billing and manage your billing settings from there. You will need to log in with the account associated with the subscription. Once cancelled, you should no longer see the KLAVIYO* charge on your statement going forward.

Question 3

I see a $20 charge from KLAVIYO* but I don't remember signing up — what should I do?

Accepted Answer

A $20.00 charge from KLAVIYO* is tied to a Klaviyo email marketing subscription. It is possible a team member or colleague signed up using a shared payment method. Log in at klaviyo.com to check for an active account. If you find an account you no longer need, you can cancel it at klaviyo.com/account/billing. If you truly do not recognize the account, contact Klaviyo support directly to investigate.

Question 4

Is Klaviyo a legitimate company or is this charge a scam?

Accepted Answer

Klaviyo is a legitimate and well-known SaaS company specializing in email marketing and customer engagement tools used by many e-commerce businesses. The KLAVIYO* charge on your statement is a real subscription billing from them, typically around $20.00 per month. It is not a scam. If you want to review or cancel your subscription, you can do so at klaviyo.com/account/billing.

KLAVIYO* Charge (What It Is + Is It Legit?)

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