HUBSPOT* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "HUBSPOT*" charge is from HubSpot. HubSpot CRM subscription.
HubSpot
HubSpot CRM subscription.
Category
SaaS
Avg. Charge
$45.00
Country
US
Billing Cycle
Monthly
Cancel At
app.hubspot.com/billing
Support
See website
Why does this charge appear?
HubSpot processes its monthly CRM subscription billing through Stripe, a widely used payment processor that automatically truncates and formats merchant names by appending an asterisk to create a compact identifier, which is why you see HUBSPOT* rather than the full company name on your statement. The asterisk in the descriptor is a hallmark of Stripe's billing system, used to signal that the charge originates from a recurring software subscription rather than a one-time purchase. If you notice a charge of around $45.00 labeled HUBSPOT* on your bank statement, it is almost certainly your monthly HubSpot CRM plan renewing automatically.
What should you do?
Identify Your HubSpot Plan
Log in to your HubSpot account at hubspot.com and navigate to your account settings to confirm which CRM subscription plan you are currently enrolled in. The HUBSPOT* charge on your statement should correspond to your plan tier, such as Starter, Professional, or Enterprise.
Review Your Billing Details
Visit app.hubspot.com/billing to see a full breakdown of your HubSpot subscription charges, including billing cycle dates, invoice history, and any add-ons or seat upgrades that may be contributing to the amount shown as HUBSPOT* on your bank statement.
Check for Multiple HubSpot Seats or Hubs
Inside app.hubspot.com/billing, verify whether your organization is paying for multiple user seats or additional HubSpot Hubs such as Marketing Hub or Sales Hub, as these can generate separate or combined charges that appear under the HUBSPOT* label.
Cancel or Downgrade If Needed
If you no longer need your HubSpot CRM subscription or want to reduce costs, go directly to app.hubspot.com/billing to manage, downgrade, or cancel your plan before the next billing date to avoid another HUBSPOT* charge on your account.
Is this charge fraudulent?
No, this is a legitimate charge from HubSpot. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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