GLOVO NG* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "GLOVO NG*" charge is from Glovo Nigeria. Glovo food and grocery delivery charge in Nigeria. Nigeria is Glovo's largest and fastest-growing African market.
Glovo Nigeria
Glovo food and grocery delivery charge in Nigeria. Nigeria is Glovo's largest and fastest-growing African market.
Category
Food
Avg. Charge
Variable
Country
NG
Billing Cycle
One-time
Cancel At
glovoapp.com/en/login
Support
See website
Why does this charge appear?
When Glovo Nigeria processes a payment through its mobile app or website, the transaction is routed through Glovo's international payment infrastructure, which automatically shortens the merchant name to fit within the standardized character limits imposed by card networks like Visa and Mastercard. The "NG" in the descriptor is an ISO country code identifying the transaction as originating from Nigeria, while the asterisk acts as a separator commonly used by payment processors to distinguish the brand name from regional identifiers. So if you've ordered food or groceries through Glovo in Nigeria, the truncated GLOVO NG* descriptor on your bank statement is simply how that Nigerian operation appears after passing through the global card processing system.
What should you do?
Check Your Glovo Nigeria Order History
Log in to your Glovo Nigeria account at glovoapp.com/en/ng and navigate to your order history. Match the GLOVO NG* charge amount on your bank statement to a recent food or grocery delivery order placed through Glovo in Nigeria.
Verify the Charge Date and Amount
Cross-reference the date and exact amount of the GLOVO NG* charge with any Glovo Nigeria order confirmation emails or in-app receipts you received. Glovo Nigeria may also charge separately for delivery fees, so account for those when reconciling the total.
Manage Your Glovo Nigeria Subscription or Payments
If you are subscribed to Glovo Prime in Nigeria, visit glovoapp.com/en/ng to review your active plan and billing cycle. This recurring membership could be the source of the GLOVO NG* charge if you do not recall placing a recent delivery order.
Cancel or Dispute Through Glovo Nigeria If Needed
If you do not recognize the GLOVO NG* charge after checking your account, log in at glovoapp.com/en/login and contact Glovo Nigeria customer support directly through the app or website to report the issue before escalating a dispute with your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Glovo Nigeria. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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