GRUBHUB* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "GRUBHUB*" charge is from Grubhub. Grubhub food delivery order.
Grubhub
Grubhub food delivery order.
Category
Food
Avg. Charge
$28.00
Country
US
Billing Cycle
One-time
Cancel At
grubhub.com/account
Support
See website
Why does this charge appear?
When Grubhub processes a food delivery payment, their billing system automatically prepends an asterisk to create the descriptor "GRUBHUB*" as a standard truncation format used by their payment processing infrastructure to flag transactions originating from their platform. The asterisk acts as a separator that Grubhub's merchant account uses to distinguish the brand name from any additional order reference information that may follow, such as a restaurant name or partial order ID, depending on your bank's character display limit. This is a legitimate Grubhub charge and typically reflects a one-time payment for a food delivery order averaging around $28.00.
What should you do?
Check Your Grubhub Order History
Log in to your account at grubhub.com and navigate to your order history to match the GRUBHUB* charge amount with a recent food delivery order. The charge should correspond to a specific restaurant order including any delivery fees or tips.
Verify the Charge Amount
Cross-reference the exact dollar amount of the GRUBHUB* charge on your bank statement with your Grubhub order receipt, which should have been emailed to you. Keep in mind that Grubhub may charge delivery fees, service fees, and tips separately or as one combined total.
Review Your Grubhub Subscription
If the GRUBHUB* charge does not match a specific order, check whether you are enrolled in Grubhub+ by visiting grubhub.com/account to see if a recurring membership fee is being billed to your card, as this is a common source of unexpected charges.
Manage or Cancel Your Grubhub Account
If you no longer wish to be charged by Grubhub or want to remove your saved payment method, visit grubhub.com/account to update your billing details, cancel your Grubhub+ membership, or close your account entirely to prevent future GRUBHUB* charges.
Is this charge fraudulent?
No, this is a legitimate charge from Grubhub. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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