BOLT NG* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "BOLT NG*" charge is from Bolt Nigeria. Bolt ride-hailing trip Nigeria.
Bolt Nigeria
Bolt ride-hailing trip Nigeria.
Category
Travel
Avg. Charge
1500 NGN
Country
NG
Billing Cycle
One-time
Cancel At
bolt.eu/en-ng/support/categories/115000431394/
Support
See website
Why does this charge appear?
When Bolt Nigeria processes ride-hailing payments, their billing system transmits a shortened identifier to card networks because bank statement fields have a strict character limit, typically capped at around 22 characters. The descriptor "BOLT NG*" is structured this way intentionally, with "BOLT" representing the company brand and "NG" serving as the ISO country code for Nigeria, followed by an asterisk that payment processors like Stripe commonly use to separate the merchant name from additional transaction details. If you recently took a ride in Nigeria and see this charge on your statement, it is almost certainly a legitimate fare from Bolt Nigeria rather than an unknown or suspicious transaction.
What should you do?
Check your Bolt ride history
Log into your Bolt account at bolt.eu and review your recent trip history in Nigeria. The BOLT NG* charge should correspond to a specific ride you took, including the date, route, and fare amount that matches what appeared on your bank statement.
Match the charge amount to your fare
Compare the BOLT NG* charge on your bank statement with the receipt Bolt Nigeria would have sent to your registered email after your trip. Bolt sends automatic ride receipts, so search your inbox for a Bolt email matching the transaction date and amount.
Manage your Bolt Nigeria payment settings
If you want to review or update the payment method linked to your Bolt Nigeria rides, visit bolt.eu/account to manage your saved cards, review past transactions, and ensure no unauthorized payment methods have been added to your account.
Contact Bolt Nigeria support if something is off
If the BOLT NG* charge does not match any trip in your ride history or the amount seems incorrect, reach out to Bolt Nigeria directly through the Help section at bolt.eu. Provide the exact charge amount and date so their support team can investigate and issue a refund if the charge was an error.
Is this charge fraudulent?
No, this is a legitimate charge from Bolt Nigeria. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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