CONSTANT CONTACT* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CONSTANT CONTACT*" charge is from Constant Contact. Constant Contact email marketing subscription.
Constant Contact
Constant Contact email marketing subscription.
Category
SaaS
Avg. Charge
$12.00
Country
US
Billing Cycle
Monthly
Cancel At
constantcontact.com/account/billing
Support
See website
Why does this charge appear?
When Constant Contact processes its monthly email marketing subscription payments, the billing system automatically truncates and formats the merchant name to fit within the character limits imposed by card networks like Visa and Mastercard, resulting in the "CONSTANT CONTACT*" descriptor you see on your statement. The asterisk following the name is a standard formatting convention used by payment processors to separate the merchant name from any additional transaction identifiers, such as a plan type or account reference, though in many cases it simply appears alone. If you recognize paying around $12.00 monthly for an email marketing tool, this charge is almost certainly your Constant Contact subscription and is not fraudulent.
What should you do?
Identify Your Constant Contact Plan
Log in to your Constant Contact account at constantcontact.com and navigate to your account settings to confirm which email marketing plan you are subscribed to and whether the charge amount matches your current plan's pricing tier.
Review Your Billing History
Visit constantcontact.com/account/billing to view your full billing history and verify that the CONSTANT CONTACT* charge on your bank statement matches the date and amount recorded in your Constant Contact billing portal.
Check for Multiple Constant Contact Accounts
If the CONSTANT CONTACT* charge seems unfamiliar, consider whether you or a colleague may have created a second Constant Contact account under a different email address, as duplicate accounts can result in unexpected recurring charges.
Cancel or Downgrade Your Constant Contact Subscription
If you no longer need the service and want to stop future CONSTANT CONTACT* charges, go directly to constantcontact.com/account/billing to cancel your subscription or downgrade to a lower-cost plan before your next billing cycle.
Is this charge fraudulent?
No, this is a legitimate charge from Constant Contact. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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