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CONFLUENCE* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "CONFLUENCE*" charge is from Confluence by Atlassian. Confluence wiki subscription.

🌍 US✅ Community verified
Confluence by Atlassian

Confluence by Atlassian

Confluence wiki subscription.

CONFLUENCE*

Category

SaaS

Avg. Charge

$5.75

Country

US

Billing Cycle

Monthly

Cancel At

admin.atlassian.com/billing

Support

See website

Why does this charge appear?

Atlassian processes payments for Confluence through their billing infrastructure using a truncated descriptor format, which is why you see "CONFLUENCE*" rather than the full product name on your statement. The asterisk following the name is a common convention used by software subscription platforms to indicate an ongoing recurring charge, and Atlassian specifically uses the product name rather than the parent company name to help customers more easily identify which of their tools is being billed. Since many Atlassian customers subscribe to multiple products like Jira, Trello, or Confluence separately, billing each product under its own recognizable name makes it easier to track individual SaaS expenses on your statement.

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What should you do?

1

Identify the Confluence subscription

The CONFLUENCE* charge on your bank statement is linked to a Confluence wiki subscription from Atlassian. Log in to your Atlassian account at atlassian.com to confirm which workspace or team is associated with this active subscription.

2

Review your Atlassian billing details

Visit admin.atlassian.com/billing to see a full breakdown of your Confluence by Atlassian charges, including the billing cycle, plan tier, and number of users. Make sure the amount matches what appears on your bank statement.

3

Check who in your organization uses Confluence

In the Atlassian admin panel at admin.atlassian.com, review the list of active Confluence users on your account. If the number of licensed users is higher than expected, remove inactive users to potentially reduce your CONFLUENCE* charges going forward.

4

Cancel Confluence if the subscription is no longer needed

If you no longer need the Confluence wiki subscription and want to stop future CONFLUENCE* charges, go directly to admin.atlassian.com/billing and follow the steps to cancel or downgrade your Confluence plan before the next billing date.

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Is this charge fraudulent?

No, this is a legitimate charge from Confluence by Atlassian. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

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