CLICKUP* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CLICKUP*" charge is from ClickUp. ClickUp project management subscription.
ClickUp
ClickUp project management subscription.
Category
SaaS
Avg. Charge
$7.00
Country
US
Billing Cycle
Monthly
Cancel At
app.clickup.com/account/billing
Support
See website
Why does this charge appear?
ClickUp processes its subscription payments through Stripe, a widely used payment gateway that truncates and formats merchant names to fit within the strict character limits imposed by card networks like Visa and Mastercard. When your monthly billing cycles for a ClickUp project management plan, Stripe transmits the shortened descriptor "CLICKUP*" followed by additional transaction details, which is what shows up on your bank or credit card statement. The asterisk in "CLICKUP*" is a standard Stripe formatting convention that separates the merchant name from supplementary billing information such as the subscription tier or purchase reference.
What should you do?
Identify the ClickUp charge
The CLICKUP* charge on your bank statement is a billing entry from ClickUp, a project management platform. Log in to your ClickUp account at clickup.com and navigate to your workspace to confirm which plan or subscription is associated with the charge.
Review your ClickUp billing details
Visit app.clickup.com/account/billing to see a full breakdown of your ClickUp subscription, including the plan tier, billing cycle, and amount charged. This will help you confirm whether the CLICKUP* charge matches what you are currently subscribed to.
Check for multiple ClickUp workspaces
If the CLICKUP* charge amount seems unexpected, check whether you or a team member has created multiple ClickUp workspaces under different email addresses, as each workspace with a paid plan will generate a separate charge on your bank statement.
Cancel or downgrade your ClickUp plan if needed
If you no longer need the ClickUp subscription or want to stop future CLICKUP* charges, go to app.clickup.com/account/billing and select the option to cancel or downgrade your plan to the free tier before your next billing date to avoid being charged again.
Is this charge fraudulent?
No, this is a legitimate charge from ClickUp. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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