Question 1

What is the CABIFY* charge on my bank statement?

Accepted Answer

The CABIFY* charge on your bank statement is a payment to Cabify, a ride-hailing service that operates in Spain and Latin America. This charge typically appears after you complete a trip using the Cabify app, with a common amount around €12.00. It is a legitimate transaction and not a fraudulent charge.

Question 2

I don't remember taking a Cabify ride — why was €12.00 taken from my account?

Accepted Answer

If you see a €12.00 charge labeled CABIFY* but don't recall a recent trip, it's worth checking whether someone else with access to your Cabify account requested a ride, or whether you have a scheduled or recurring ride set up. Log in to your account at cabify.com/account to review your ride history and recent payments. If you still don't recognize the charge after checking, contact Cabify support directly through the app or website to dispute it.

Question 3

How do I cancel my Cabify account to stop future CABIFY* charges?

Accepted Answer

To cancel your Cabify account and prevent future CABIFY* charges from appearing on your statement, visit cabify.com/account and log in with your credentials. From there you can manage your account settings, remove saved payment methods, or submit a request to close your account entirely. Keep in mind that canceling your account will remove access to the Cabify ride-hailing service across Spain and Latin America.

Question 4

Is CABIFY* a subscription charge or a per-ride payment?

Accepted Answer

In most cases, CABIFY* is a per-ride charge rather than a subscription, meaning it appears on your statement each time you complete a journey through the Cabify app in Spain or Latin America. The amount varies depending on the distance and service type, though a typical ride comes to around €12.00. If you are seeing repeated charges of the same amount at regular intervals, log in at cabify.com/account to check whether you have enrolled in any Cabify pass or membership plan that bills on a recurring basis.

CABIFY* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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