GLOVO STAR* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "GLOVO STAR*" charge is from Glovo. Glovo delivery charge. Glovo is a Spanish multi-category delivery app operating in 23 countries across Europe, Central Asia, and Africa. Delivers food, groceries, pharmacy items, and more.
Glovo
Glovo delivery charge. Glovo is a Spanish multi-category delivery app operating in 23 countries across Europe, Central Asia, and Africa. Delivers food, groceries, pharmacy items, and more.
Category
Food
Avg. Charge
Variable
Country
ES
Billing Cycle
One-time
Cancel At
glovoapp.com/login
Support
See website
Why does this charge appear?
When Glovo processes payments through its platform, the charge descriptor "GLOVO STAR*" appears on your bank statement because Glovo uses a payment system that appends the "STAR*" prefix to identify transactions routed through a specific payment processor or internal billing system tied to their service operations. The asterisk is a standard formatting element used by certain payment processors to separate the company identifier from additional transaction details, which in this case reflects Glovo's backend billing infrastructure rather than a separate company or subscription. If you recently ordered food, groceries, or other items through the Glovo app in Spain or any of its 23 operating countries, this descriptor confirms the charge is a legitimate one-time delivery payment from Glovo.
What should you do?
Log into your Glovo account
Visit glovoapp.com/login and sign into your Glovo account to review your recent order history. Match the GLOVO STAR* charge amount and date on your bank statement to a specific delivery order placed through the app.
Check your Glovo order details
Inside your Glovo account, navigate to your order history and look for the transaction that corresponds to the GLOVO STAR* charge. This will confirm exactly what was ordered, including any delivery fees, tips, or service charges that may have contributed to the total amount.
Review your Glovo subscription or Glovo Prime
If you are subscribed to Glovo Prime or any promotional membership, check whether the GLOVO STAR* charge reflects a recurring subscription fee rather than a one-time delivery. You can manage or cancel your subscription directly at glovoapp.com to avoid future charges if needed.
Contact Glovo support if the charge is unclear
If the GLOVO STAR* amount does not match any order in your Glovo account history, reach out to Glovo customer support through glovoapp.com to request a detailed breakdown of the charge and get clarification before considering any dispute with your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Glovo. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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