BETTERUPTIME Charge (What It Is + Is It Legit?)
✓ LegitimateThe "BETTERUPTIME" charge is from Better Uptime. Uptime monitoring and incident management platform for websites and services
Better Uptime
Uptime monitoring and incident management platform for websites and services
Category
SaaS
Avg. Charge
Variable
Country
US
Billing Cycle
Monthly
Cancel At
betteruptime.com/team/billing
Support
See website
Why does this charge appear?
Better Uptime, the website monitoring and incident management platform, processes its subscription billing through Stripe, which compresses merchant names into a single continuous string for payment processing purposes. When your monthly subscription fee is submitted to your bank, Stripe strips the space from "Better Uptime" and transmits it as BETTERUPTIME, which is what then appears on your bank or credit card statement. If you have an active Better Uptime account for monitoring your websites or APIs, this charge is almost certainly your recurring subscription fee for that service.
What should you do?
Confirm your Better Uptime account
Visit betteruptime.com and log in to verify that you have an active account. The BETTERUPTIME charge on your statement is a legitimate billing descriptor used by Better Uptime, an uptime monitoring and incident management platform for websites and services.
Review your Better Uptime billing details
Once logged in, navigate to betteruptime.com/team/billing to see your current subscription plan, billing cycle, and recent payment history. This will confirm the exact amount and date that matches the BETTERUPTIME charge on your bank statement.
Check which team members have access
If you do not personally recall signing up, check with colleagues or teammates at your organization, as Better Uptime accounts are often set up by developers or IT staff to monitor websites and services, and the BETTERUPTIME charge may have been authorized by someone else on your team.
Cancel your Better Uptime subscription if no longer needed
If you no longer need uptime monitoring or incident management services and want to stop future BETTERUPTIME charges, go directly to betteruptime.com/team/billing to manage or cancel your subscription before your next billing date.
Is this charge fraudulent?
No, this is a legitimate charge from Better Uptime. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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