ASANA* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "ASANA*" charge is from Asana. Asana project management subscription.
Asana
Asana project management subscription.
Category
SaaS
Avg. Charge
$10.99
Country
US
Billing Cycle
Monthly
Cancel At
app.asana.com/account/billing
Support
See website
Why does this charge appear?
When Asana processes subscription payments through its billing system, the charge descriptor is truncated and formatted as "ASANA*" because payment processors like Stripe commonly append an asterisk to indicate a recurring software subscription rather than a one-time purchase. The asterisk acts as a shorthand signal used by card networks to distinguish ongoing SaaS billing from standard retail transactions, which is why you'll see "ASANA*" rather than the full company name on your bank or credit card statement. If you're being billed around $10.99 per month and recognize signing up for Asana's project management platform, this charge is legitimate and reflects your active subscription.
What should you do?
Identify Your Asana Plan
Log in to your Asana account and visit app.asana.com/account/billing to review which subscription plan you are currently on. The ASANA* charge on your bank statement corresponds to your active Asana project management subscription, so confirming the plan tier will help you verify the exact billing amount.
Match the Charge Amount
At app.asana.com/account/billing, check your billing history and compare the invoiced amount against the ASANA* charge on your bank statement. Asana offers multiple tiers including Premium, Business, and Enterprise, so make sure the charge aligns with the plan you selected.
Check Who Authorized the Subscription
If you share a workspace with a team, the ASANA* charge may have been initiated by a team admin or billing owner in your organization. Reach out to your Asana workspace admin or check the billing contacts listed at app.asana.com/account/billing to confirm who authorized the subscription.
Cancel or Downgrade If Needed
If you no longer need the Asana subscription or want to stop future ASANA* charges, go directly to app.asana.com/account/billing to cancel or downgrade your plan. You can also visit asana.com for more information about plan options before making a final decision.
Is this charge fraudulent?
No, this is a legitimate charge from Asana. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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