ACTIVECAMPAIGN* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "ACTIVECAMPAIGN*" charge is from ActiveCampaign. ActiveCampaign email marketing subscription.
ActiveCampaign
ActiveCampaign email marketing subscription.
Category
SaaS
Avg. Charge
$29.00
Country
US
Billing Cycle
Monthly
Cancel At
activecampaign.com/account/billing
Support
See website
Why does this charge appear?
When ActiveCampaign processes subscription billing for its email marketing platform, the charge is routed through an automated payment system that truncates and formats the merchant name with an asterisk separator, producing the descriptor ACTIVECAMPAIGN* on your bank statement. The asterisk in the descriptor is a standard convention used by payment processors to separate the merchant name from additional billing details, such as a subscription tier or transaction ID, which may or may not appear after the asterisk depending on your bank's display format. If you see a $29.00 monthly charge with this descriptor, it is almost certainly your ActiveCampaign Lite plan subscription renewing automatically.
What should you do?
Verify Your ActiveCampaign Account
Log in to your ActiveCampaign account at activecampaign.com and confirm that your account is active and that the charge amount on your bank statement matches your current subscription plan tier.
Review Your Billing History
Navigate to activecampaign.com/account/billing to view your full billing history and invoices. Cross-reference the ACTIVECAMPAIGN* charge date and amount with the invoices listed to confirm it is an expected payment.
Check Which Plan You Are On
While on the billing page at activecampaign.com/account/billing, review which ActiveCampaign plan you are subscribed to, such as Lite, Plus, or Professional, to ensure the charge reflects the correct pricing for your chosen tier.
Cancel or Downgrade If Needed
If you no longer need the service or want to avoid future ACTIVECAMPAIGN* charges, visit activecampaign.com/account/billing to cancel your subscription or downgrade to a lower plan before your next billing cycle renews.
Is this charge fraudulent?
No, this is a legitimate charge from ActiveCampaign. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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