STARLING* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "STARLING*" charge is from Starling Bank. Starling Bank charge or fee.
Starling Bank
Starling Bank charge or fee.
Category
Banking
Avg. Charge
Variable
Country
GB
Billing Cycle
Variable
Cancel At
starlingbank.com/settings
Support
See website
Why does this charge appear?
Starling Bank uses the truncated descriptor "STARLING*" on bank statements because card payment networks like Visa and Mastercard impose strict character limits on merchant descriptors, typically capping them at 22 characters or fewer. The asterisk following "STARLING" is a common formatting convention used by payment processors to separate the merchant name from additional reference information, such as a transaction ID or service type, which may follow it depending on your bank's display settings. If you see "STARLING*" on your statement, it is almost certainly a legitimate fee or charge from Starling Bank, the UK-based digital bank, related to your account activity.
What should you do?
Identify the STARLING* charge
Log in to your Starling Bank account at starlingbank.com and navigate to your transaction history to locate the STARLING* charge. Check the date, amount, and any additional details provided to determine whether it corresponds to a known Starling Bank fee or service you are using.
Review your Starling Bank fee schedule
Visit starlingbank.com to review the current fees and charges associated with your specific Starling Bank account type. Compare these against the STARLING* charge on your statement to confirm whether the amount matches an expected fee such as an account maintenance charge, international transfer fee, or card-related cost.
Manage or cancel the charge source
If the STARLING* charge is tied to a subscription, premium feature, or recurring service you no longer want, go directly to starlingbank.com/settings to review and adjust your account settings, active services, or linked subscriptions to prevent future charges.
Contact Starling Bank support if unclear
If you have reviewed your account and still cannot explain the STARLING* charge, reach out to Starling Bank directly through the in-app chat or support options available at starlingbank.com. Provide the exact charge amount and date so a Starling Bank representative can clarify the fee and resolve any discrepancies on your account.
Is this charge fraudulent?
No, this is a legitimate charge from Starling Bank. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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