Question 1

What is the JUST EAT* charge on my bank statement?

Accepted Answer

The JUST EAT* charge on your bank statement is a payment for a food delivery order placed through Just Eat, one of the UK's largest food delivery platforms. The charge is completely legitimate and corresponds to a takeaway or restaurant order made through their website or app. A typical order through Just Eat costs around £20.00, though the exact amount will vary depending on what you ordered and from which restaurant.

Question 2

I don't remember ordering from Just Eat — why has £20 been taken from my account?

Accepted Answer

If you see a JUST EAT* charge of around £20.00 but don't recall placing an order, it's worth checking a few things first. Someone else in your household may have used a shared account or saved payment details to place an order. You should log into your Just Eat account at just-eat.co.uk/account and review your recent order history to see exactly what was ordered and when. If you genuinely don't recognise the order after checking, contact Just Eat's customer support directly to raise a dispute.

Question 3

How do I stop Just Eat from charging me in the future?

Accepted Answer

Just Eat only charges you when an order is placed, so there are no automatic recurring subscription fees to cancel. However, if you want to remove your saved payment details or close your account entirely to prevent any future charges, you can do so by visiting just-eat.co.uk/account and managing your payment settings or account preferences from there. Removing your saved card details will ensure no further JUST EAT* charges can appear on your bank statement without you manually entering your payment information again.

Question 4

Will the JUST EAT* charge show the exact restaurant name on my statement?

Accepted Answer

No, the charge will typically appear simply as JUST EAT* on your bank statement rather than showing the individual restaurant name, because Just Eat processes the payment on behalf of the restaurant through their own platform. This is normal and expected for all orders placed through Just Eat. If you need to identify exactly which restaurant the payment relates to and what was ordered, log in to your account at just-eat.co.uk/account where your full order history, including restaurant names, itemised orders, and dates, will be available.

JUST EAT* Charge (What It Is + Is It Legit?)

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