CHASE* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CHASE*" charge is from Chase Bank. Chase Bank fee or transaction.
Chase Bank
Chase Bank fee or transaction.
Category
Banking
Avg. Charge
Variable
Country
US
Billing Cycle
Variable
Cancel At
chase.com/account
Support
See website
Why does this charge appear?
Chase Bank uses the truncated descriptor "CHASE*" on bank statements because electronic payment networks and card processing systems impose strict character limits on transaction descriptions, typically capping them at 22 characters or fewer. Rather than letting the full name get cut off inconsistently by different banking systems, Chase Bank intentionally registers its billing descriptor in this shortened format followed by an asterisk, which often precedes additional transaction detail such as the service type or account identifier. If you see "CHASE*" on your statement, it is almost certainly a legitimate fee, payment, or transaction originating directly from Chase Bank or one of its financial products.
What should you do?
Log Into Your Chase Account
Visit chase.com and sign in to your account to review your recent transaction history. Look for the CHASE* charge and check the date, amount, and any additional details provided to identify whether it corresponds to a known Chase Bank fee or service you use.
Identify the Specific Chase Fee
Chase Bank may apply charges for monthly maintenance fees, overdraft fees, wire transfer fees, or other account-related services. Cross-reference the CHASE* charge amount with your Chase account fee schedule, which you can find under your account details at chase.com, to pinpoint exactly what the charge is for.
Review or Update Your Chase Services
If the CHASE* charge is tied to a service or account tier you no longer need, log in at chase.com/account to review your current Chase products and services. You may be able to downgrade your account type, waive fees by meeting balance requirements, or make adjustments to avoid similar charges in the future.
Contact Chase Bank Directly for Clarification
If you still cannot identify the CHASE* charge after reviewing your account at chase.com, call the Chase Bank customer service number on the back of your debit or credit card. A Chase representative can pull up the specific transaction and explain exactly what the charge was applied for and whether any action is needed on your part.
Is this charge fraudulent?
No, this is a legitimate charge from Chase Bank. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
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