Question 1

What is the SOUTHWEST* charge on my bank statement?

Accepted Answer

The SOUTHWEST* charge on your bank statement is a payment to Southwest Airlines for a flight ticket purchase. This is a legitimate travel charge, and the typical amount for this charge is around $220.00. If you recently booked a flight with Southwest Airlines, this charge is expected and corresponds to your ticket purchase.

Question 2

I don't remember booking a Southwest Airlines flight — should I be worried?

Accepted Answer

If you see a SOUTHWEST* charge and don't recall booking a flight, first check your email for any booking confirmations from Southwest Airlines. You can also log into your account at southwest.com/account to review your recent bookings and travel history. If you still don't recognize the charge after checking, contact your bank to dispute it, as someone else may have used your payment information.

Question 3

How do I cancel my Southwest Airlines booking to get a refund for this charge?

Accepted Answer

To cancel your Southwest Airlines booking and request a refund for the SOUTHWEST* charge, visit southwest.com/account and log into your account. From there you can view your upcoming trips and cancel your reservation. Southwest is known for its flexible cancellation policy, and depending on your fare type, you may receive a full refund or travel credit. The original charge amount of around $220.00 may be refunded to your original payment method or as Rapid Rewards points depending on the ticket type.

Question 4

Why does the charge show as SOUTHWEST* instead of Southwest Airlines on my statement?

Accepted Answer

Banks and credit card companies often display shortened or abbreviated merchant names due to character limits on bank statements, which is why Southwest Airlines appears as SOUTHWEST* on your statement. This is completely normal and is the standard way Southwest Airlines transactions are reported by payment processors. The charge is legitimate and represents a Southwest Airlines flight ticket purchase, typically around $220.00. You can verify the transaction details by logging into your account at southwest.com/account.

SOUTHWEST* Charge (What It Is + Is It Legit?)

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