Question 1

What is the DELIVEROO UK* charge on my bank statement?

Accepted Answer

The DELIVEROO UK* charge is a legitimate payment to Deliveroo, a food delivery service headquartered in London. It appears when you have ordered food or groceries through their platform, which partners with thousands of restaurants and grocery stores across the United Kingdom. The amount will vary depending on what you ordered, any delivery fees, and applicable service charges.

Question 2

I don't remember ordering from Deliveroo — could this charge be fraudulent?

Accepted Answer

In most cases, the DELIVEROO UK* charge is legitimate and may relate to a food or grocery order placed through the Deliveroo app or website, possibly by another person in your household who has access to your payment method. Check your Deliveroo account order history to verify the purchase. If you still do not recognise it after checking, contact Deliveroo directly through deliveroo.co.uk/contact to investigate, and consider raising a dispute with your bank if necessary.

Question 3

How do I cancel my Deliveroo Plus subscription to stop recurring charges?

Accepted Answer

If you have a Deliveroo Plus membership and want to stop being charged, you can manage or cancel your subscription by visiting deliveroo.co.uk/contact and reaching out to the Deliveroo support team. You can also typically cancel directly through the account settings section of the Deliveroo app. Once cancelled, you should not see further recurring DELIVEROO UK* charges beyond any remaining billing period.

Question 4

Why does the DELIVEROO UK* amount change each time it appears on my statement?

Accepted Answer

The DELIVEROO UK* charge is variable because it reflects the specific cost of each individual order you place through Deliveroo. The total can differ based on the items ordered, the restaurant or grocery store chosen, delivery distance fees, service charges, tips, and any promotions or discounts applied at the time. If you want a breakdown of a specific charge, log into your Deliveroo account to view your order history, or contact their support team at deliveroo.co.uk/contact.

DELIVEROO UK* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

Frequently Asked Questions

Community Reports (0)

Community Comments (0)