BIRD* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "BIRD*" charge is from Bird Scooter. Bird electric scooter ride.

🌍 US✅ Community verified
Bird Scooter

Bird Scooter

Bird electric scooter ride.

BIRD*

Category

Travel

Avg. Charge

$4.00

Country

US

Billing Cycle

One-time

Cancel At

bird.co/account

Support

See website

Why does this charge appear?

When Bird Scooter processes a ride payment, the company transmits a shortened version of its brand name to your bank, appearing as BIRD* followed by additional characters such as a transaction ID or city code. Bird operates through a high-volume mobile payment system that truncates merchant names to fit within the character limits imposed by card networks like Visa and Mastercard, which typically cap descriptor fields at 22 characters. The asterisk after BIRD is a standard separator used by Bird's payment processor to distinguish the brand name from the transaction detail that follows it.

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What should you do?

1

Check Your Bird Scooter Ride History

Log into your Bird Scooter account at bird.co and review your recent ride history. The BIRD* charge on your bank statement corresponds to an electric scooter ride, so match the charge amount and date to a specific trip in your account activity.

2

Verify the Charge Amount

Bird Scooter charges are based on an unlock fee plus per-minute usage, so confirm the BIRD* charge reflects the correct duration and distance of your ride. If the amount seems off, check your ride receipt in the Bird app for a detailed cost breakdown.

3

Manage Your Bird Scooter Account

If you want to update your payment method, review future charges, or cancel your Bird account entirely, visit bird.co/account. From there you can control your billing preferences and ensure no unexpected BIRD* charges appear in the future.

4

Contact Bird Scooter Support If Needed

If the BIRD* charge does not match any ride you remember taking, reach out to Bird Scooter customer support directly through bird.co before disputing with your bank. Bird can pull up account-specific ride data to help clarify or resolve any billing discrepancies quickly.

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Is this charge fraudulent?

No, this is a legitimate charge from Bird Scooter. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

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