PERSONAL CAPITAL* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "PERSONAL CAPITAL*" charge is from Empower (Personal Capital). Empower personal finance tracking.
Empower (Personal Capital)
Empower personal finance tracking.
Category
Finance
Avg. Charge
$0.00
Country
US
Billing Cycle
Free
Cancel At
personalcapital.com/account
Support
See website
Why does this charge appear?
Empower acquired Personal Capital in 2020 but continued billing users under the legacy "PERSONAL CAPITAL*" descriptor because the underlying payment processing infrastructure and merchant account registrations were originally set up under the Personal Capital brand before the acquisition. Since Empower personal finance tracking is a free service, you'll typically see a $0.00 authorization or verification charge tied to this descriptor, which is used to confirm a valid payment method on file rather than collect an actual fee. The asterisk in "PERSONAL CAPITAL*" is a standard truncation marker used by card networks to indicate additional identifying information follows, helping payment processors route and log transactions to the correct merchant account.
What should you do?
Confirm Your Empower Account
Log in to your Empower Personal Capital account at personalcapital.com and check your subscription or premium service status to confirm the PERSONAL CAPITAL* charge matches any paid plan you enrolled in, such as their wealth management or advisory services.
Review the Charge Amount and Date
Cross-reference the charge amount and date on your bank statement with your Empower Personal Capital billing history. Navigate to your account settings at personalcapital.com/account to find your payment records and ensure the amount aligns with your current Empower plan.
Check for Empower Service Upgrades
Verify whether you recently upgraded to Empower Personal Capital's paid wealth management tier or signed up for a financial advisory service, as these premium offerings would generate a PERSONAL CAPITAL* charge distinct from their free budgeting tools.
Cancel If No Longer Needed
If you no longer wish to use Empower Personal Capital's paid services, visit personalcapital.com/account to manage or cancel your subscription and prevent future PERSONAL CAPITAL* charges from appearing on your bank statement.
Is this charge fraudulent?
No, this is a legitimate charge from Empower (Personal Capital). However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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