KRAKEN* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "KRAKEN*" charge is from Kraken Exchange. Kraken cryptocurrency exchange fee.
Kraken Exchange
Kraken cryptocurrency exchange fee.
Category
Finance
Avg. Charge
Variable
Country
US
Billing Cycle
Variable
Cancel At
kraken.com/account
Support
See website
Why does this charge appear?
Kraken Exchange uses the truncated descriptor "KRAKEN*" on bank statements because cryptocurrency platforms typically process transactions through payment intermediaries or internal billing systems that apply a shortened identifier followed by an asterisk, a format commonly used to signal a parent brand with a variable sub-descriptor appended afterward. The asterisk in "KRAKEN*" is a standard convention used by many fintech and crypto companies to separate the merchant name from additional transaction details, such as a fee type or reference code, which may not always display depending on your bank's formatting. If you see "KRAKEN*" on your statement, it is almost certainly a fee or transaction charge from the Kraken cryptocurrency exchange, one of the largest and most established crypto trading platforms in the United States.
What should you do?
Log into your Kraken account
Visit kraken.com and sign into your account to review your recent trading activity and fee history. The KRAKEN* charge on your bank statement is associated with a cryptocurrency exchange fee, so check your transaction history to match the amount with a specific trade or service.
Review your Kraken fee statements
Inside your Kraken Exchange account dashboard at kraken.com, navigate to your account history or fee reports section to find the exact transaction that triggered the KRAKEN* charge. Kraken charges fees based on trading volume and order type, so identifying the specific trade will confirm the charge is legitimate.
Manage or cancel your Kraken services
If you no longer wish to incur fees from Kraken Exchange or want to adjust your trading activity, visit kraken.com/account to manage your account settings, close open orders, or deactivate any recurring services that may be generating the KRAKEN* charges on your bank statement.
Contact Kraken Exchange support directly
If the KRAKEN* charge amount does not match any transaction in your Kraken Exchange account history, reach out to Kraken's customer support through kraken.com to report the discrepancy. Provide the exact charge amount and date from your bank statement so their team can help you identify or dispute the specific fee.
Is this charge fraudulent?
No, this is a legitimate charge from Kraken Exchange. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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