GLOVO KZ* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "GLOVO KZ*" charge is from Glovo Kazakhstan. Glovo food and grocery delivery charge in Kazakhstan.
Glovo Kazakhstan
Glovo food and grocery delivery charge in Kazakhstan.
Category
Food
Avg. Charge
Variable
Country
KZ
Billing Cycle
One-time
Cancel At
glovoapp.com/en/login
Support
See website
Why does this charge appear?
When Glovo processes payments in Kazakhstan, its billing system automatically formats the transaction descriptor using a condensed code rather than the full legal entity name, which is why "GLOVO KZ*" appears on your statement instead of "Glovo Kazakhstan." The "KZ" portion is the standard ISO country code for Kazakhstan, appended to identify the regional operation, while the asterisk is a common delimiter used by payment processors to separate the merchant identifier from any additional transaction reference data. This shortened format is typical of how Glovo's payment infrastructure communicates with international card networks, which impose strict character limits on merchant descriptors.
What should you do?
Verify Your Recent Glovo KZ Orders
Log into your Glovo Kazakhstan account at glovoapp.com/en/kz and navigate to your order history. Cross-reference the amount shown on the GLOVO KZ* charge with any recent food or grocery deliveries you placed through the app in Kazakhstan to confirm the charge matches a legitimate transaction.
Check for Glovo Kazakhstan Subscription or Fees
While reviewing your account at glovoapp.com/en/kz, check if you are enrolled in any Glovo Prime membership or delivery fee plans specific to the Kazakhstan region, as these can generate recurring GLOVO KZ* charges on your bank statement beyond individual order costs.
Manage or Cancel Your Glovo KZ Account
If you no longer wish to use Glovo Kazakhstan or want to stop future GLOVO KZ* charges, visit glovoapp.com/en/login to sign into your account and review your subscription settings or account preferences to disable recurring billing or close your account entirely.
Contact Glovo Kazakhstan Support if Needed
If the GLOVO KZ* charge amount does not match any order in your Glovo Kazakhstan order history, reach out to Glovo support directly through the help section at glovoapp.com/en/kz to request a detailed breakdown of the charge and resolve any billing discrepancies before escalating to your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Glovo Kazakhstan. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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