GLOVO KG* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "GLOVO KG*" charge is from Glovo Kyrgyzstan. Glovo food and grocery delivery charge in Kyrgyzstan.
Glovo Kyrgyzstan
Glovo food and grocery delivery charge in Kyrgyzstan.
Category
Food
Avg. Charge
Variable
Country
KG
Billing Cycle
One-time
Cancel At
glovoapp.com/en/login
Support
See website
Why does this charge appear?
When Glovo processes payments in Kyrgyzstan, the billing system truncates the full company name to fit within the strict character limits imposed by international card payment networks like Visa and Mastercard, which typically allow only 22 characters or fewer for merchant descriptors. The result is the shortened code "GLOVO KG*" on your bank statement, where "KG" represents the ISO country code for Kyrgyzstan and the asterisk acts as a separator commonly used by Glovo's regional payment processor to distinguish the brand prefix from any additional transaction identifiers. If you recently ordered food or groceries through the Glovo app while in Kyrgyzstan, this descriptor is the expected way that charge will appear, and it is not a cause for concern.
What should you do?
Check Your Glovo Kyrgyzstan Order History
Log in to your Glovo account at glovoapp.com/en/kg and review your recent order history to match the GLOVO KG* charge amount with a specific food or grocery delivery order placed in Kyrgyzstan.
Verify the Charge Amount and Date
Cross-reference the exact date and amount of the GLOVO KG* charge on your bank statement with your Glovo Kyrgyzstan order receipts, as delivery fees, tips, and promotions can sometimes make totals look unfamiliar.
Manage or Cancel Your Glovo Kyrgyzstan Subscription
If you have a Glovo Prime subscription active in Kyrgyzstan and no longer want recurring charges, visit glovoapp.com/en/login to sign in and manage or cancel your subscription to prevent future GLOVO KG* billing.
Contact Glovo Kyrgyzstan Support If Needed
If the GLOVO KG* charge still does not match any order you recognize after reviewing your account at glovoapp.com/en/kg, reach out to Glovo customer support directly through the app or website to request a detailed breakdown of the transaction before contacting your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Glovo Kyrgyzstan. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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