EQUITYBANK*CARD FEE Charge (What It Is + Is It Legit?)
✓ LegitimateThe "EQUITYBANK*CARD FEE" charge is from Equity Bank. Card maintenance or service fee charged by Equity Bank
Equity Bank
Card maintenance or service fee charged by Equity Bank
Category
Banking
Avg. Charge
Variable
Country
MA
Billing Cycle
Variable
Cancel At
N/A
Support
See website
Why does this charge appear?
Equity Bank uses the truncated descriptor EQUITYBANK*CARD FEE on bank statements because card network billing systems, such as those used by Visa and Mastercard, enforce strict character limits that prevent the full company name and fee description from appearing in a more readable format. The asterisk in the descriptor is a standard separator used by payment processors to divide the merchant identifier from the specific fee type being charged, which in this case refers to Equity Bank's card maintenance or service fee. If you see EQUITYBANK*CARD FEE on your statement and hold an account or card product with Equity Bank in Morocco, this charge is a legitimate fee associated with maintaining your card rather than an unauthorized transaction.
What should you do?
Verify Your Equity Bank Card Agreement
Log in to your Equity Bank online account or review your original card agreement documents to confirm that a card maintenance or service fee is part of your plan. The EQUITYBANK*CARD FEE charge is a standard fee, but the amount should match what was disclosed when you opened your account.
Visit Equity Bank's Website for Fee Details
Go to equitybank.ma and navigate to the card services or fee schedule section to review the current card maintenance fees. This will help you confirm that the EQUITYBANK*CARD FEE charge on your statement matches Equity Bank's published rates.
Contact Equity Bank Customer Support Directly
If the EQUITYBANK*CARD FEE amount seems incorrect or unexpected, call or message Equity Bank's customer support team directly through their official contact channels found on equitybank.ma. Ask them to explain the specific fee, when it is charged, and whether you qualify for any fee waivers based on your account type or balance.
Explore Fee Reduction or Waiver Options with Equity Bank
Speak with an Equity Bank representative about whether your account tier or usage level qualifies you for a reduced or waived EQUITYBANK*CARD FEE. Some Equity Bank card plans may eliminate this fee if you meet certain conditions, such as maintaining a minimum balance or meeting monthly transaction requirements.
Is this charge fraudulent?
No, this is a legitimate charge from Equity Bank. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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