Question 1

What is the DELIVEROO IT* charge on my bank statement?

Accepted Answer

The DELIVEROO IT* charge is a legitimate payment to Deliveroo Italy for a food or grocery delivery order placed through their Italian service. The amount will vary depending on what you ordered, delivery fees, and any applicable service charges at the time of your purchase.

Question 2

I don't remember ordering from Deliveroo Italy — could this charge be a mistake?

Accepted Answer

If you see DELIVEROO IT* on your statement, it means a food or grocery delivery was placed through Deliveroo's Italian platform. Check if anyone else with access to your account may have placed an order. If you still believe the charge is incorrect, you can reach out to Deliveroo Italy directly at deliveroo.it/contact to review your order history and dispute the charge if necessary.

Question 3

How do I get a refund or cancel my Deliveroo Italy order tied to this charge?

Accepted Answer

To request a refund or address an issue with an order linked to the DELIVEROO IT* charge, visit deliveroo.it/contact and submit your request through their customer support team. Since the amount charged by Deliveroo Italy varies per order, make sure to have your order details and the exact charge amount from your bank statement ready when you contact them.

Question 4

Why does the DELIVEROO IT* charge show up with an asterisk and look unfamiliar on my statement?

Accepted Answer

The DELIVEROO IT* format is how Deliveroo Italy appears on bank and credit card statements, which can look unusual or unfamiliar at first glance. The IT refers to Italy, indicating the charge originated from Deliveroo's Italian food and grocery delivery platform. This is a legitimate charge, and if you need more details about the specific transaction, you can contact Deliveroo Italy at deliveroo.it/contact.

DELIVEROO IT* Charge (What It Is + Is It Legit?)

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