CITIBANK* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CITIBANK*" charge is from Citibank. Citibank fee or transaction.
Citibank
Citibank fee or transaction.
Category
Banking
Avg. Charge
Variable
Country
US
Billing Cycle
Variable
Cancel At
online.citibank.com/account
Support
See website
Why does this charge appear?
Citibank uses the truncated descriptor "CITIBANK*" on bank statements because payment processing networks like Visa and Mastercard impose strict character limits on merchant descriptors, typically capping them at 22-25 characters, which means the full institutional name gets shortened with an asterisk to separate the company identifier from any additional transaction details that may follow. The asterisk in "CITIBANK*" acts as a delimiter in Citibank's billing system, allowing variable information such as account type, fee category, or transaction reference to be appended after it depending on the specific charge being processed. If you see this descriptor on your statement, it typically reflects a Citibank-originated fee, such as an annual card fee, service charge, or internal account transaction rather than a third-party merchant purchase.
What should you do?
Log into Your Citibank Account
Visit citi.com and sign in to your Citibank account to review your recent transaction history. Look for the CITIBANK* charge and confirm the date and amount match any known Citibank fees, payments, or account activity you authorized.
Identify the Type of Citibank Charge
Determine whether the CITIBANK* charge is a monthly service fee, annual fee, interest charge, or a payment processed through your Citibank account. Citibank may label various account-related fees and transactions under this descriptor, so check your Citibank statements for a detailed breakdown.
Manage or Review Your Citibank Account Settings
If you want to review or cancel any Citibank services tied to the CITIBANK* charge, visit online.citibank.com/account to manage your account preferences, review fee schedules, or make changes to your Citibank products and services.
Contact Citibank Directly for Clarification
If you do not recognize the specific CITIBANK* charge after reviewing your account, call the customer service number listed on the back of your Citibank card or visit citi.com to chat with a Citibank representative who can provide a full explanation of the charge and resolve any concerns.
Is this charge fraudulent?
No, this is a legitimate charge from Citibank. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
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