VIVO* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "VIVO*" charge is from Vivo (Telefônica). Vivo fatura mensal de celular.
Vivo (Telefônica)
Vivo fatura mensal de celular.
Category
Telecom
Avg. Charge
R$60
Country
BR
Billing Cycle
Monthly
Cancel At
vivo.com.br/account
Support
See website
Why does this charge appear?
Vivo, the mobile brand operated by Telefônica Brasil, uses the truncated descriptor "VIVO*" on bank statements because Brazilian payment processing systems impose strict character limits on transaction descriptors, and the company bills under its consumer-facing brand name rather than its full legal corporate identity. The asterisk following "VIVO" is a standard formatting convention used within Brazil's electronic payment infrastructure to separate the brand identifier from any additional reference codes that may follow, such as a billing cycle or account segment. If you see "VIVO*" on your statement accompanied by a charge of around R$60, it almost certainly corresponds to your monthly Vivo mobile phone plan processed through Telefônica Brasil's automated billing system.
What should you do?
Identify Your Vivo Plan
Log in to your account at vivo.com.br to review your current mobile plan details. The VIVO* charge on your statement corresponds to your monthly Vivo (Telefônica) cell phone bill, so confirm the amount matches your selected plan.
Review Your Vivo Invoice
On vivo.com.br, navigate to your billing section to download or view your detailed Vivo (Telefônica) invoice. Check for any extra charges, roaming fees, or add-ons that may have increased your VIVO* charge beyond your base plan cost.
Manage or Cancel Your Vivo Subscription
If you no longer wish to continue your Vivo (Telefônica) plan or want to downgrade your service, visit vivo.com.br/account to manage your subscription options, adjust your plan, or initiate a cancellation request directly through your account dashboard.
Contact Vivo (Telefônica) Support
If the VIVO* charge amount looks unfamiliar or incorrect after reviewing your invoice, reach out to Vivo (Telefônica) customer support directly through vivo.com.br to dispute the specific charge and get a full breakdown of what was billed that month.
Is this charge fraudulent?
No, this is a legitimate charge from Vivo (Telefônica). However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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