UBISOFT* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "UBISOFT*" charge is from Ubisoft. Ubisoft game purchase or subscription.
Ubisoft
Ubisoft game purchase or subscription.
Category
Gaming
Avg. Charge
$14.99
Country
US
Billing Cycle
Monthly
Cancel At
ubisoft.com/account
Support
See website
Why does this charge appear?
Ubisoft uses the truncated descriptor "UBISOFT*" on bank statements because their payment processing system follows a common merchant formatting convention where an asterisk separates the brand name from additional transaction details, such as the specific game title or subscription type, though card networks often cut off that trailing information due to character limits. The asterisk format is tied to how Ubisoft's billing infrastructure communicates with major payment processors like Stripe or Adyen, which handle their digital storefront and Ubisoft Connect subscription charges across North America. If you're seeing a recurring $14.99 charge with this descriptor, it most likely corresponds to an active Ubisoft+ subscription billed monthly through your connected payment method.
What should you do?
Log into your Ubisoft account
Visit ubisoft.com and sign in to your account to review your purchase history and active subscriptions. Look for any recent game purchases or Ubisoft+ subscription renewals that match the UBISOFT* charge on your bank statement.
Match the charge amount to a Ubisoft purchase
Inside your Ubisoft account dashboard, check your order history and billing section to find a transaction that matches the exact dollar amount of the UBISOFT* charge. This could be a one-time game purchase, DLC, in-game currency, or a recurring Ubisoft+ membership fee.
Review your Ubisoft+ subscription status
If you have a Ubisoft+ subscription, navigate to your account settings at ubisoft.com/account to confirm your current plan, billing cycle, and renewal date. This will help clarify whether the UBISOFT* charge is an expected monthly or annual subscription payment.
Cancel or manage your Ubisoft subscription if needed
If you no longer want to be charged by Ubisoft, go to ubisoft.com/account to manage or cancel your Ubisoft+ subscription before the next billing date. Make sure to save any confirmation of cancellation so you have a record in case future UBISOFT* charges appear.
Is this charge fraudulent?
No, this is a legitimate charge from Ubisoft. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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