TELADOC* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "TELADOC*" charge is from Teladoc Health. Teladoc online doctor consultation.
Teladoc Health
Teladoc online doctor consultation.
Category
Health
Avg. Charge
$75.00
Country
US
Billing Cycle
One-time
Cancel At
teladochealth.com/account
Support
See website
Why does this charge appear?
When Teladoc Health processes payments for their on-demand virtual doctor consultations, the billing system truncates the company name to fit within the character limits imposed by card networks like Visa and Mastercard, which typically cap merchant descriptors at around 22 characters. The asterisk in TELADOC* is a standard formatting convention used to separate the merchant name from an optional reference code or service identifier that may follow it on your statement. If you recently paid for a telehealth visit or urgent care consultation through the Teladoc platform, this shortened descriptor is the legitimate billing signature for that $75.00 charge.
What should you do?
Identify the Teladoc consultation
Check your records for any recent online doctor visits or virtual consultations you booked through Teladoc Health. The TELADOC* charge on your bank statement corresponds to a telehealth appointment or subscription service provided by teladochealth.com.
Log in to your Teladoc Health account
Visit teladochealth.com and sign in to your account to review your visit history and billing details. This will confirm which specific consultation or membership plan generated the TELADOC* charge and the exact amount billed.
Check for an active Teladoc membership
Inside your Teladoc Health account settings at teladochealth.com/account, look for any recurring membership or subscription plans that may be generating regular TELADOC* charges. Make sure the plan you are enrolled in matches what you intended to sign up for.
Cancel or adjust your Teladoc plan if needed
If you no longer need Teladoc Health services or want to stop future TELADOC* charges, go to teladochealth.com/account to manage or cancel your subscription. You can also contact Teladoc Health support directly through the website if you need help modifying your plan.
Is this charge fraudulent?
No, this is a legitimate charge from Teladoc Health. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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