SURFSHARK* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "SURFSHARK*" charge is from Surfshark VPN. Surfshark VPN subscription.
Surfshark VPN
Surfshark VPN subscription.
Category
Tech
Avg. Charge
$12.95
Country
US
Billing Cycle
Monthly
Cancel At
surfshark.com/account
Support
See website
Why does this charge appear?
Surfshark VPN uses the abbreviated billing descriptor "SURFSHARK*" on bank statements because payment processors typically enforce strict character limits on transaction descriptions, forcing companies to shorten their display name to fit within the available space. The asterisk following "SURFSHARK" is a standard formatting convention used by payment processors like Stripe or Braintree to separate the merchant name from any additional order or subscription detail that may follow. If you see this charge on your statement and recognize subscribing to Surfshark's VPN service, it is almost certainly your recurring monthly subscription of around $12.95.
What should you do?
Confirm your Surfshark subscription
Log in to your Surfshark account at surfshark.com and check your subscription details to confirm that the SURFSHARK* charge on your bank statement matches the plan you signed up for, including the billing amount and renewal date.
Check which email is linked to Surfshark VPN
If you are unsure which account triggered the SURFSHARK* charge, search your email inbox for receipts or confirmation messages from Surfshark VPN. This will help you identify the exact account and verify the transaction is yours.
Review or cancel your Surfshark VPN plan
If you no longer want the Surfshark VPN subscription or did not intend to be billed, visit surfshark.com/account to manage your plan, turn off auto-renewal, or cancel your subscription before the next billing cycle.
Contact Surfshark VPN support if the charge seems wrong
If the SURFSHARK* charge amount does not match your expected plan price or you see duplicate charges, reach out to Surfshark VPN customer support directly through surfshark.com to request clarification or a refund before disputing with your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Surfshark VPN. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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