SHOPEE Charge (What It Is + Is It Legit?)
✓ LegitimateThe "SHOPEE" charge is from Shopee. Purchase from Shopee online marketplace. Shopee is Southeast Asia's largest e-commerce platform, available in Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Taiwan, Brazil and Poland.
Shopee
Purchase from Shopee online marketplace. Shopee is Southeast Asia's largest e-commerce platform, available in Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Taiwan, Brazil and Poland.
Category
Shopping
Avg. Charge
Variable
Country
SG
Billing Cycle
One-time
Cancel At
help.shopee.sg/portal
Support
See website
Why does this charge appear?
Shopee keeps its billing descriptor short and simple by using just "SHOPEE" on bank statements, which aligns directly with its widely recognized brand name used across all nine of its markets, from Singapore to Brazil. As a high-volume e-commerce platform processing millions of transactions daily, Shopee standardizes this concise descriptor through its payment processing systems to ensure consistent identification regardless of which regional market the purchase was made in. If you spot SHOPEE on your statement, it almost certainly reflects a purchase made through the Shopee app or website, where the charge amount will vary depending on the products ordered.
What should you do?
Check Your Shopee Order History
Log into your account at shopee.com and navigate to 'My Orders' to match the charge amount with a recent purchase. Shopee transactions will appear under completed or processed orders, so cross-reference the date and amount with what shows on your bank statement.
Verify the Shopee Charge Amount
Confirm that the SHOPEE charge reflects the exact total from your order, including any Shopee-applied fees, shipping costs, or promotional discounts. Sometimes Shopee processes split payments for multiple items, so check if multiple smaller charges together equal your order total.
Review Your Shopee Wallet and Vouchers
Visit shopee.com and check your ShopeePay wallet and any applied vouchers or coins, as these can affect the final billed amount. If a voucher was applied after payment was initiated, the charge on your bank statement may differ slightly from the original order total shown in your Shopee account.
Contact Shopee Support if Needed
If you cannot match the SHOPEE charge to any order in your account, visit help.shopee.sg/portal to raise a dispute or inquiry directly with Shopee's customer service team. Provide them with the transaction date and amount so they can trace the charge within their payment system.
Is this charge fraudulent?
No, this is a legitimate charge from Shopee. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
Community Reports (0)
0 votesNo votes yet — be the first to report on this charge!
Have you seen this charge? Help others by voting:
Community Comments (0)
No comments yet. Be the first to share your experience!
Share your experience
Your email is only used to verify your comment and will never be shown publicly.
Search Another Charge
Popular Charges
Amazon Singapore
AMZN MKTP SG
Amazon Singapore
AMAZON SG*
GrabPay
GRABPAY
Grab Singapore
GRAB SUBSCRIPTION SG
Grab Thailand
GRAB SUBSCRIPTION TH
Related Charges
Need to dispute this charge?
Generate a professional dispute letter in seconds with our AI tool.
Open Charge Assistant →Community Verified
Real user reports
Free to Use
Always free to check
Secure & Private
Your data is safe
Help Millions
48K+ charges identified