PCLOUD* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "PCLOUD*" charge is from pCloud. pCloud cloud storage subscription.
pCloud
pCloud cloud storage subscription.
Category
Tech
Avg. Charge
$4.99
Country
CH
Billing Cycle
Monthly
Cancel At
my.pcloud.com/account
Support
See website
Why does this charge appear?
When pCloud processes subscription payments for its cloud storage service, the billing system truncates the company name and appends an asterisk to create the shortened descriptor "PCLOUD*" that appears on your statement. This format is a standard convention used by payment processors to identify the merchant followed by a transaction or product reference code, and pCloud's Swiss-based billing infrastructure applies this truncation automatically across all monthly subscription charges. If you see PCLOUD* on your bank statement, it almost certainly relates to your active pCloud storage plan, which typically runs around $4.99 per month depending on your chosen tier.
What should you do?
Confirm your pCloud subscription
Log in to your pCloud account at pcloud.com and check your active subscription plan. The PCLOUD* charge on your statement is tied to a pCloud cloud storage subscription, so verify that the amount matches your current plan pricing.
Review your pCloud billing history
Visit my.pcloud.com/account to view your full billing history and confirm the PCLOUD* charge matches a renewal or purchase date in your account records. This will help you identify whether it is a regular recurring charge or an unexpected one.
Check which pCloud plan you are paying for
While logged in at my.pcloud.com/account, review whether you are subscribed to a monthly or annual pCloud plan. Sometimes an annual renewal can appear as a larger unexpected PCLOUD* charge if you forgot the billing cycle was coming up.
Cancel or adjust your pCloud subscription if needed
If you no longer want the pCloud service or need to change your plan, go directly to my.pcloud.com/account to manage or cancel your pCloud subscription. Canceling there will stop future PCLOUD* charges from appearing on your bank statement.
Is this charge fraudulent?
No, this is a legitimate charge from pCloud. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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