Question 1

What is the MULLVAD* charge on my bank statement?

Accepted Answer

The MULLVAD* charge is a legitimate monthly subscription fee from Mullvad VPN, a privacy-focused VPN service based in Sweden. The charge is typically €5.00 per month and appears on your statement when your Mullvad VPN subscription renews. If you signed up for their service to protect your internet connection and browse privately, this is the expected recurring charge.

Question 2

How do I cancel my Mullvad VPN subscription to stop the €5.00 monthly charge?

Accepted Answer

To cancel your Mullvad VPN subscription and stop the recurring €5.00 charge, visit mullvad.net/account and log in using your Mullvad account number. From there you can manage or cancel your subscription. Note that Mullvad uses a unique account number system rather than a traditional email and password login, so you will need that number to access your account.

Question 3

I don't recognize MULLVAD* — could this be a fraudulent charge?

Accepted Answer

In most cases, the MULLVAD* charge is not fraudulent. It represents a legitimate €5.00 monthly subscription to Mullvad VPN, a well-known privacy and security service. If you or someone else in your household signed up for a VPN service, Mullvad is likely the provider. If you still do not recognize it, you can check your account at mullvad.net/account using your Mullvad account number to verify any active subscriptions before disputing the charge with your bank.

Question 4

Why does Mullvad VPN charge me every month instead of letting me pay annually?

Accepted Answer

Mullvad VPN's standard pricing model is a flat €5.00 per month, and they intentionally keep billing straightforward and privacy-focused. They do offer the ability to add multiple months of credit to your account at once, which functions similarly to paying in advance. You can review your account balance and add time at mullvad.net/account. This approach aligns with their privacy-first philosophy, as it minimizes the personal and financial data they need to store about subscribers.

MULLVAD* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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