Question 1

What is the MERCADO LIBRE* charge on my bank statement?

Accepted Answer

The MERCADO LIBRE* charge on your statement is from Mercado Libre, one of the largest online shopping platforms in Mexico. It reflects a purchase you made through their marketplace. The typical transaction amount is around $300 MXN, though it will vary depending on what you bought. This is a legitimate charge and not a scam.

Question 2

I don't remember buying anything on Mercado Libre — could this charge be fraud?

Accepted Answer

Before assuming fraud, check if anyone in your household has access to your account, as Mercado Libre purchases are common and easy to make. Log in at mercadolibre.com.mx/account to review your recent orders and see if the amount matches a purchase. If you truly do not recognize the transaction after checking your order history, contact your bank to dispute the charge and also reach out to Mercado Libre support directly.

Question 3

How do I cancel a subscription or recurring payment tied to MERCADO LIBRE* charges?

Accepted Answer

Mercado Libre offers services like Mercado Pago and Mercado Libre subscriptions that can result in recurring charges. To manage or cancel these, go to mercadolibre.com.mx/account and navigate to your subscriptions or payment settings. From there you can disable automatic renewals or cancel any active plans to stop future MERCADO LIBRE* charges from appearing on your statement.

Question 4

Why does the charge say MERCADO LIBRE* instead of the full store name where I shopped?

Accepted Answer

When you buy from a seller on the Mercado Libre marketplace, the payment is processed by Mercado Libre itself rather than the individual seller. That is why your bank statement shows MERCADO LIBRE* as the merchant name instead of the specific store. The amount, usually around $300 MXN for typical purchases, should match what you paid at checkout. You can verify the exact order at mercadolibre.com.mx/account under your purchase history.

MERCADO LIBRE* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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