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HEROKU* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "HEROKU*" charge is from Heroku. Heroku cloud platform subscription.

🌍 US✅ Community verified
Heroku

Heroku

Heroku cloud platform subscription.

HEROKU*

Category

Tech

Avg. Charge

Variable

Country

US

Billing Cycle

Monthly

Cancel At

heroku.com/billing

Support

See website

Why does this charge appear?

Heroku uses the truncated descriptor "HEROKU*" on bank statements because Salesforce, which owns Heroku, processes subscription payments through a billing system that appends an asterisk to the brand name as a separator before any additional transaction detail such as a plan tier or account identifier. This format is a common convention used by payment processors to distinguish the merchant name from supplementary billing information within the limited character space allowed on card statements. If you signed up for a Heroku dyno plan, add-on, or platform service and see "HEROKU*" on your statement, it is a legitimate charge from Heroku's cloud platform.

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What should you do?

1

Identify Your Heroku Plan

Log in to your account at heroku.com and navigate to the billing section to confirm which Heroku plan or add-on is generating the HEROKU* charge on your statement. Heroku offers multiple tiers, so check which apps or dynos are currently active under your account.

2

Review Your Heroku Billing History

Visit heroku.com/billing to view your full billing history and invoices. Compare the amount shown on your bank statement under HEROKU* with your Heroku invoice to ensure the figures match and no unexpected charges have been applied.

3

Check for Unused Heroku Apps

Inside your Heroku dashboard at heroku.com, review all active applications and add-ons. If you find any Heroku apps or services you are no longer using, scale them down or delete them to prevent future HEROKU* charges from appearing on your statement.

4

Manage or Cancel Your Heroku Subscription

If you decide you no longer need the Heroku cloud platform service, go directly to heroku.com/billing to downgrade your plan or cancel your subscription. This will stop any future HEROKU* charges from being billed to your account.

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Is this charge fraudulent?

No, this is a legitimate charge from Heroku. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

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