HEROKU* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "HEROKU*" charge is from Heroku. Heroku cloud platform subscription.
Heroku
Heroku cloud platform subscription.
Category
Tech
Avg. Charge
Variable
Country
US
Billing Cycle
Monthly
Cancel At
heroku.com/billing
Support
See website
Why does this charge appear?
Heroku uses the truncated descriptor "HEROKU*" on bank statements because Salesforce, which owns Heroku, processes subscription payments through a billing system that appends an asterisk to the brand name as a separator before any additional transaction detail such as a plan tier or account identifier. This format is a common convention used by payment processors to distinguish the merchant name from supplementary billing information within the limited character space allowed on card statements. If you signed up for a Heroku dyno plan, add-on, or platform service and see "HEROKU*" on your statement, it is a legitimate charge from Heroku's cloud platform.
What should you do?
Identify Your Heroku Plan
Log in to your account at heroku.com and navigate to the billing section to confirm which Heroku plan or add-on is generating the HEROKU* charge on your statement. Heroku offers multiple tiers, so check which apps or dynos are currently active under your account.
Review Your Heroku Billing History
Visit heroku.com/billing to view your full billing history and invoices. Compare the amount shown on your bank statement under HEROKU* with your Heroku invoice to ensure the figures match and no unexpected charges have been applied.
Check for Unused Heroku Apps
Inside your Heroku dashboard at heroku.com, review all active applications and add-ons. If you find any Heroku apps or services you are no longer using, scale them down or delete them to prevent future HEROKU* charges from appearing on your statement.
Manage or Cancel Your Heroku Subscription
If you decide you no longer need the Heroku cloud platform service, go directly to heroku.com/billing to downgrade your plan or cancel your subscription. This will stop any future HEROKU* charges from being billed to your account.
Is this charge fraudulent?
No, this is a legitimate charge from Heroku. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
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