Question 1

What is the ETSY* charge on my bank statement?

Accepted Answer

The ETSY* charge on your bank statement is a purchase made through Etsy, the popular online marketplace for handmade, vintage, and craft goods. A typical transaction is around $25.00. If you recently bought something from an independent seller on Etsy, this charge is the payment processed through their platform. You can review all your orders by logging into your account at etsy.com/account.

Question 2

I don't remember buying anything from Etsy — could this $25 charge be a mistake?

Accepted Answer

It is worth checking a few things before assuming the charge is fraudulent. Someone in your household may have made a purchase, or you may have bought a digital download or handmade item and forgotten about it. Log in to your Etsy account at etsy.com/account to review your order history. If you find no matching order and truly do not recognize the charge, contact Etsy support and consider disputing the charge with your bank.

Question 3

How do I cancel an Etsy order to get a refund for this charge?

Accepted Answer

To cancel an Etsy order, go to etsy.com/account and navigate to your Purchases section. From there you can request a cancellation or contact the individual seller directly, as each seller on Etsy manages their own cancellation and refund policies. Refund eligibility depends on whether the seller has shipped the item yet. For unresolved disputes, Etsy's buyer protection program may be able to assist you in recovering the approximately $25.00 charge.

Question 4

Why does the charge say ETSY* instead of just Etsy on my statement?

Accepted Answer

Banks and credit card processors often display merchant names in a shortened or coded format, which is why you see ETSY* rather than the full company name. The asterisk is commonly used to separate the merchant name from additional descriptor text such as a seller name or transaction ID. This is a normal and legitimate way Etsy purchases appear on bank statements. If you want to confirm the specific transaction, log into your account at etsy.com/account to match the charge amount, typically around $25.00, to a specific order.

ETSY* Charge (What It Is + Is It Legit?)

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Is this charge fraudulent?

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