DROPBOX* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "DROPBOX*" charge is from Dropbox. Dropbox cloud storage subscription.
Dropbox
Dropbox cloud storage subscription.
Category
Tech
Avg. Charge
$9.99
Country
US
Billing Cycle
Monthly
Cancel At
dropbox.com/account/billing
Support
See website
Why does this charge appear?
Dropbox uses the truncated descriptor "DROPBOX*" on bank statements because payment card networks like Visa and Mastercard impose strict character limits on merchant descriptors, typically capping them at around 22 characters, which forces companies to shorten their billing identifiers. The asterisk following "DROPBOX" is a standard separator used by payment processors to distinguish the merchant name from any additional billing detail that may follow, such as a subscription tier or account type. If you see DROPBOX* on your statement, it almost certainly reflects your monthly Dropbox cloud storage subscription charge, commonly billed at $9.99 for the Plus plan.
What should you do?
Confirm Your Dropbox Plan
Log in to your Dropbox account at dropbox.com and navigate to your account settings to verify which subscription plan you are currently enrolled in and confirm the billing amount matches the DROPBOX* charge on your statement.
Review Your Dropbox Billing History
Visit dropbox.com/account/billing to view your full billing history and invoices. This will show you the exact date and amount Dropbox charged you, helping you match it directly to the DROPBOX* transaction on your bank statement.
Check for Multiple Dropbox Accounts
If the DROPBOX* charge seems unexpected, consider whether you may have signed up for Dropbox under a different email address. Try logging in with alternate emails at dropbox.com, as duplicate accounts can sometimes result in charges you do not immediately recognize.
Cancel or Adjust Your Dropbox Subscription if Needed
If you no longer need the Dropbox service or want to downgrade to the free plan to avoid future DROPBOX* charges, go to dropbox.com/account/billing and select the option to cancel your plan or change your subscription tier before the next billing cycle.
Is this charge fraudulent?
No, this is a legitimate charge from Dropbox. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
Community Reports (0)
0 votesNo votes yet — be the first to report on this charge!
Have you seen this charge? Help others by voting:
Community Comments (0)
No comments yet. Be the first to share your experience!
Share your experience
Your email is only used to verify your comment and will never be shown publicly.
Search Another Charge
Popular Charges
Amazon Marketplace
AMZN MKTP US
Netflix
NETFLIX *SUBSCRIPTION
Netflix
NETFLIX.COM *
Apple
APPLE *SUBSCRIPTION
Apple
APPLE.COM/BILL
Related Charges
Need to dispute this charge?
Generate a professional dispute letter in seconds with our AI tool.
Open Charge Assistant →Community Verified
Real user reports
Free to Use
Always free to check
Secure & Private
Your data is safe
Help Millions
48K+ charges identified